Background
IQPC is a global B2B business that offers approximately 2,000 offline and online events, networking and promotional opportunities for businesses across the industry.
IQPC made the decision to move from their legacy Siebel CRM solution to a new Oracle SaaS CX and PaaS architecture to support their 1000 sales users and Marketing team in their 9 locations and multiple business units around the world.
Unfortunately, the programme stalled and became very delayed as their initial Systems Integrator had not been able to meet IQPC’s needs. Critically, due to the issues faced, Management confidence in the programme’s future was extremely low and they discussed various alternatives.
IQPC turned to Boxfusion, as they were looking for a partner with extensive expertise with the technologies, who could quickly come up to speed with their complex architecture, get things on track and support them to deliver their goals.