Customer Experience, Service Experience Past Event: Nov 20, 2025 Decoding the Future of Customer Engagement Strategy Workshop at Churchill War Rooms 1 min read Read more
Oracle Service, Self Service, Generative-AI / July 17, 2025 Resource Reshaping Service Experience in 2025 [eBook] 1 min read Read more
Oracle Integration Cloud , Customer Experience, Generative-AI Past Event: Jul 09, 2025 Oracle Integration & Generative AI - Customer Success Webinar 1 min read Read more
Self Service, Generative-AI / March 18, 2025 News Smeg Nominated for Gen AI Innovation Award 1 min read Read more
Oracle Digital Assistant, Generative-AI Past Event: Mar 25, 2025 Customer Experiences in Generative AI-Powered Business Transformation On-demand webinar 1 min read Read more
CX Cloud, Generative-AI Past Event: Mar 20, 2025 We are official exhibitors at Oracle CloudWorld Tour London Join us to experience the future of AI and Cloud! 2 min read Read more
CX Cloud, Oracle Service, Oracle Digital Assistant, Self Service Case Study Network Rail Transforms Customer Experience with Oracle Cloud Explore how Network Rail provides high-quality information to its customers and users usi1 1 min read Read more
Beyond CX Podcast Past Event: Nov 14, 2024 Unlocking the Value of Data with Caroline Carruthers Beyond CX Podcast: Episode 4 1 min read Read more
CX Cloud, Oracle Service, Oracle Digital Assistant, User Experience (UX), Generative-AI Case Study Crafting Excellence: Smeg’s Innovative approach to Customer Service Learn how Smeg delivers excellent customer service by leveraging Oracle’s Generative AI a1 1 min read Read more