The Prince's Trust: Revitalising a leading youth charity’s digital experience
“Boxfusion fully understood our end-customer needs and brought our requirements to life with regular demonstrations during solution build. Bringing a deep knowledge of the technology required to improve key business processes, Boxfusion acted as a real extension to our team and proved throughout the project that we could trust them with key decisions.”
Amrita Das, Head of Strategy & Projects, The Prince's Trust
Background
The Prince’s Trust charity helps 11 to 30 year-olds who are unemployed or struggling at school to transform their lives. With over 1,100 staff and around 9,000 volunteers, they supported over 56,000 young people across the UK in 2017.
The Prince’s Trust chose Boxfusion as their strategic partner for the implementation of their Oracle Service Cloud solution, which formed part of a large-scale, complex project designed to redefine their young persons’ digital journey by modernising their omnichannel experience.
Connecting the digital dots
The results
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